Job Posting

We are currently hiring for the following position:

Support Worker – Reiderman Residence

Thursday to Monday – 40 hours a week 4 pm – 12 am

Comprehensive benefits available after 6 months of employment


Support Worker Job Description


  • Establish a respectful working relationship with all tenants, contacting and getting to know individuals
  • Create a safe, accepting environment that values individuals’ privacy and choices in the areas of personal life, leisure, education and work
  • Assist tenants to develop support plans and connect with appropriate supports and community-based resources
  • Work with tenants to identify and develop programs and activities that meet their interests and needs
  • Follow established practices of harm reduction strategies
  • Assist tenants in their units as needed to de-clutter, clean and prepare for pest control
  • Identify and assess potential emergency situations and respond appropriately
  • Monitor visitor access and activity in common areas
  • Participate in staff meetings, training programs and workshops as necessary
  • Complete paperwork and documentation including shift reports and incident reports.


During Your Shift

  • Check-in for shift with supervisor.
  • Sign in on the sign-in sheet and review for new safety items in the safety binder.
  • Read shift reports.
  • Complete rounds of the building every hour
  • Make sure exits are closed, stairwells are clear and alarms are set.
  • Check laundry room.
  • Look for garbage, graffiti, etc.
  • If you find any graffiti during rounds please use the paint in the office to cover it up or report it to a supervisor.
  • If you find any garbage during rounds please pick up garbage. Clean around the garbage area and bag excess garbage as needed.
  • Walk outside and check perimeter for garbage/needles etc.
  • Keep tenant roster available and check-off tenants as seen.
  • Tenants need to have wellness checks if not seen for 48 hours (see training binder).
  • Sweep/ mop/ clean, common areas and stairwells if dirty.
  • Spot clean walls as needed.
  • Assist with tenant requests as needed (see training binder).
  • Report maintenance or pest control issues on the appropriate forms (see training binder).
  • Other duties as required


To apply, please email your Resume and Cover Letter to indicating position name in the subject line.

Application close date: November 15, 2019

Thank you for all applications, however only candidates selected for an interview will be contacted.