Gastown Hotel is an historic 95-unit SRO in the Gastown neighbourhood of Vancouver. Primarily catering to low-income individuals, this establishment operates with round-the-clock staff, ensuring that residents receive comprehensive support and care at all times. Gastown proudly provides residents access to the Whole Life housing program, which encompasses an array of vital support services to promote the well-being of its residents. With this program, residents benefit from a range of essential amenities and services aimed at fostering a dignified and comfortable living environment. These services include daily meals, efficient housekeeping, effective pest control measures, and timely maintenance services.

Tamara’s journey into support services began in 2010. Armed with an associate’s degree focused on Canadian society and early harm reduction initiatives in Vancouver’s Downtown Eastside, she combined this academic grounding with a lifetime of lived experience to develop a uniquely informed perspective. Over the years, as she worked her way through the ranks of shelters and supportive housing, Tamara has honed a firm yet compassionate approach to service delivery that recognizes the impact of systems on the lives of those she serves. It is a distinct honour to share her experience and knowledge with Community Builders.