The shelter offers 40 beds and is operated 24 hours, 7 days a week. The shelter follows the organization’s mandate of providing inclusive housing and, as such, is a space for persons and their animal companions on a leash or in a cage. Carts and backpacks are also allowed. Three meals per day are provided.
An emergency procedure protocol is in place and all staff are trained in emergency procedures, non-violent crisis intervention, Vancouver Coastal Health’s opioid overdose response and first aid.

Since joining Community Builders as a Shelter Support Worker in 2020 during the COVID-19 pandemic, Jonathan has been dedicated to supporting vulnerable individuals in shelters and supportive housing. Guided by compassion and a strong commitment to community care, he strives to be a voice for residents and a responsible advocate for their needs. He believes everyone deserves dignity, empowerment, and the opportunity to overcome challenges and build a positive future while working through the trauma they have experienced. His goal is to create safe, respectful spaces where individuals feel heard, supported, and empowered on their journey toward healing and stability.